FAQ

How to pay my invoice/Statement?
You can find payment detail on your invoice or statement or pay it online using one of our Account Services.   
Thu, 27 Aug, 2020 at 5:50 PM
Where to Download Ocelot?
Go to the  Opticare Software Page . Click the Download the Ocelot Setup file link. During the setup it will ask you for a Password. If you don't...
Thu, 27 Aug, 2020 at 4:45 PM
How to start OptiHelp - Opticare Remote Help?
OPTION 1:   Double click the OptiHelp icon on your Windows desktop.      OPTION 2:  Go to Opticare website and click on Opticare Remote Help butto...
Thu, 3 Sep, 2020 at 10:15 AM
How to estimate lens thickness?
You can use our friendly Free Optom Tool - OptiEdge the Lens Thickness Calculater.
Mon, 7 Sep, 2020 at 9:14 AM
How can I choose Office lens perscription?
You can use our friendly Free Optom Tool - OFFICE RANGE SELECTOR .
Mon, 7 Sep, 2020 at 9:17 AM
Can’t open Pay My Bill from the email link
When you click the Pay My Bill link in your Opticare invoice or statement email, the page doesn’t load or your browser blocks it. Why this happens Some ...
Sun, 11 Oct, 2026 at 8:41 PM