FAQ

How to pay my invoice/Statement?
You can find payment detail on your invoice or statement or pay it online using one of our Account Services.   
Thu, 27 Aug, 2020 at 5:50 PM
Where to Download Ocelot?
Go to the  Opticare Software Page . Click the Download the Ocelot Setup file link. During the setup it will ask you for a Password. If you don't...
Thu, 27 Aug, 2020 at 4:45 PM
How to start OptiHelp - Opticare Remote Help?
OPTION 1:   Double click the OptiHelp icon on your Windows desktop.      OPTION 2:  Go to Opticare website and click on Opticare Remote Help butto...
Thu, 3 Sep, 2020 at 10:15 AM
How to estimate lens thickness?
You can use our friendly Free Optom Tool - OptiEdge the Lens Thickness Calculater.
Mon, 7 Sep, 2020 at 9:14 AM
How can I choose Office lens perscription?
You can use our friendly Free Optom Tool - OFFICE RANGE SELECTOR .
Mon, 7 Sep, 2020 at 9:17 AM
How do I turn off Viva daily briefing?
1. Go to  https://cortana.office.com/ 2. Log into office.com with your Opticare email address if prompted to do so.  3. Change the radio button to Off, com...
Fri, 29 Jul, 2022 at 9:45 AM
How to stop Viva Insights?
Open your Viva Insights Home page or go to https://insights.viva.office.com/. Login with your work email address if it prompts. Select the Settings (gear...
Fri, 29 Jul, 2022 at 9:53 AM