When you click the Pay My Bill link in your Opticare invoice or statement email, the page doesn’t load or your browser blocks it.


Why this happens
Some browsers or security settings block the payment page when it is opened from a link in an email. The Pay My Bill page is working. It loads normally when you go to it directly.


How to pay your bill

  1. Open your web browser (e.g. Chrome, Edge or Safari).
  2. Type this address into the address bar. Don’t click the link in the email.
    https://opticare.com.au/paymybill
  3. Enter your Account code. You’ll find it at the top right of your Opticare invoice or statement.
  4. Enter the Amount you want to pay.
  5. Continue to the secure payment page and enter your credit card details to complete the payment.


Good to know

  • Payments are made by credit card through a secure NAB payment gateway.
  • American Express payments incur a 2.6% surcharge.
  • Both the Account code and Amount fields are required.


Need help?
Call us on 1800 251 852 (free call) or email info@opticare.com.au.