This is a self-help tool for check database if needs. It can fix most issues. If issue still persist please contact Opticare.
Steps:
1. Close Ocelot on all computers.
2. Download the tool. Download OcelotRepair.zip (19KB)
3. Extract to the C:\Ocelot folder on the Ocelot Main PC.
4. Run the program and click I Agree.
5. Click Compact and Repair button.
6. Click OK button when it's done.
Note: password required to unzip this file. Please contact your Account Manager for the password.